Thank you for visiting our blog. This privacy policy tells you how we use personal information collected at this blog. Please read this privacy policy before using the blog or submitting any personal information. By using the blog, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the blog to make sure that you understand how any personal information you provide will be used. Note: the privacy practices set forth in this privacy policy are for this blog only. If you link to other blog/sites, please review the privacy policies posted at those blog/sites. What we collect We may collect the following information: · name · contact information including email address · demographic information such as postcode, preferences and interests · other information relevant to customer surveys and/or offers What we do with the information we collect We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: For visitors, potential members and members: · Internal record keeping. · We may use the information to improve our products and services. · We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. · From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. · We may use the information to customise the website according to your interests. For online buyers: · No information submitted by you will be shared, sold, reuse in lists or be used for any other purpose than to complete a transaction or address a customer service concern. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website/blog, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Controlling your personal information We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at simplysityblog@gmail.com We will promptly correct any information found to be incorrect. Money Back Guarantee If you are not satisfied with our product for whatsoever reasons, you can return it within 10 days from the date of receipt. Fill in the Money Back Guarantee form which is included inside each of our product and then return the product with the form to our address listed below. Damaged Products Any products that show signs of damaged at the time of delivery, please notify us preferably within 24 hours from the date of receipt. Then simply return the damaged product to our address listed below. Product must be in their original packaging, unopened and unused. Order Discrepancies In the event of order discrepancies, you may return the wrong product within 10 days from the date of receipt. Product must be in their original packaging, unopened and unused. Address: Customer Service Number: 9198-15, Jalan TPP 1/36 +603-8061 9272 Puchong Industrial Park (Monday – Friday, 9am to 5pm) 47100 Puchong, Selangor Malaysia Refunds will be processed and mailed to your delivery address within 14 days from the date of receipt of your returned product. Please note that delivery charges are not refundable. Within MALAYSIA (7 working days – Peninsular M’sia; 14 working days East M’sia)
To SINGAPORE (14 working days)
To other Countries
Your packages may be subject to the customs fees and import duties of the country (Singapore) to which you have your order shipped. These charges are always the recipient's responsibility. DELIVERY METHOD    or you can leave us a message in choose you own delivery method preferences TERM AND CONDITION
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